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This policy explains what cookies are, which ones we use on covisascolombia.com and how you can manage them. By continuing to browse our site, you accept the use of cookies as described below.

1. What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet or smartphone) when you visit it. They allow the site to remember your preferences and improve your browsing experience. On their own, they do not contain personally identifiable information.

2. Types of Cookies We Use

Type Name Purpose Duration
Essential session_id Keep the user's session active and the site's basic functions working. Session
Preferences covisas_lang Remember the language selected by the user. 1 year
Analytics _ga, _gid Google Analytics: anonymous statistics on visits and on-site behavior. 2 years / 24h
Functional covisas_prefs Save the user's display preferences. 6 months
Marketing fbp, _fbq Analysis of advertising campaign effectiveness (Meta/Facebook Pixel, optional). 90 days

3. Essential Cookies

These cookies are essential for the website to work properly. Without them, certain features will not be available. Because they are essential, they do not require your explicit consent and cannot be disabled from our platform.

4. Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors interact with our site. This information is collected anonymously and in aggregate; it does not identify any particular person. The data is processed by Google LLC under its own privacy policies.

You can opt out by installing the Google Analytics opt-out browser add-on.

5. Language Preference Cookies

Our site is available in 5 languages (Spanish, English, French, Portuguese and German). When you select a language, we save your preference in a cookie so you do not have to choose it on every visit.

6. Third-Party Cookies

Some services embedded in our site may set their own cookies:

These cookies are subject to the privacy policies of their respective providers, over which CoVisas has no direct control.

7. How to Manage or Delete Cookies

You can set your browser to block or delete cookies. Below are the settings links for the most common browsers:

Note: disabling certain cookies may affect how the site works or the availability of some features.

8. International Transfers

Some cookie providers (such as Google) may transfer data to servers located outside Colombia. These transfers are made under the appropriate safeguards established by the European GDPR and Colombian data protection regulations.

9. Updates to this Policy

This Cookie Policy may be updated periodically to reflect changes in the cookies we use or in the applicable regulations. The current version will always be available at covisascolombia.com/cookies.html.

10. Contact

For any question about the use of cookies on our site, you can contact us at: pachoviloriainsurances@gmail.com or by WhatsApp at +57 324 367 5333.

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