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CoVisas Colombia
Official step-by-step guide · 2026

How to Apply for a Visa for Colombia Online: Complete Guide to Cancillería's Official Form (2026)

SITAC tab by tab, photo and PDF requirements, review fee payment, family applications, visa transfer and the mistakes that get a visa refused or denied

By Francisco Viloria, CoVisas ColombiaUpdated: Nov 8, 2026Reading time: 15 minBased on official sources
Min. 30 minutes for the form
Max. 35 pages and 5 MB
10 days to pay the review fee
Guide contents

Quick answer: visas for Colombia are applied for online only, on Cancillería's official SITAC form. The process has eight blocks: accepting requirements, passport and personal details, application, applicant, visa, additional information, supporting documents and confirmation. After saving, you must pay the visa review fee within the following 10 calendar days; otherwise, the application is deemed withdrawn (Resolution 5477 of 2022).

The form warns that you need at least 30 minutes to complete it. The photo goes in JPG and the documents in PDF, one per requirement.

📝 Official link: Visa application form – Cancillería of Colombia (SITAC)tramitesmre.cancilleria.gov.co/tramites/enlinea/solicitarVisa.xhtml

Cancillería's official visa information page: cancilleria.gov.co › Procedures and services › Visa. It publishes the visa types, the requirements for each category and the current fees.

Official Cancillería Colombia video: "Paso a paso para diligenciar formulario de solicitud de visa en línea" (in Spanish with subtitles, November 15, 2024). Tap to play.

Before you start: what to have ready

The costliest mistake is opening the form without having everything prepared. The system closes the session due to inactivity and some data cannot be changed later. Before you log in, gather:

Before filing, sort out the policy. A policy that does not cover Colombia or the whole period is a frequent cause of requests for information. The CoVisas plan includes the 7 mandatory coverages of Resolution 5477 (accidents, illness, hospitalization, disability, maternity, repatriation and death) written into the contract, consular letter included and contracts of up to 3 years. Get my quote on WhatsApp · Policy verification for Cancillería

Document rules under Resolution 5477 of 2022

Before scanning, review these general rules. Failing to meet them is the most frequent cause of requests for information and refusals:

The visa form tab by tab

The following describes the form according to SITAC's official user guide (updated August 29, 2024) and the current form screen.

1. Initial screen: requirements, passport and personal details

  1. Open the official form and choose the language (Español / English).
  2. Read the requirements and tick "He leído" (I have read). Without that confirmation the application cannot be created. There is also an optional box for holders of a statelessness determination issued by the Colombian Government.
  3. Fill in the document details: passport number, nationality, issue date, expiry date and issuing authority.
  4. Fill in the personal details: first names, last names, date and country of birth, exactly as they appear in the passport.
  5. Leave the Datos Solicitud (application data) section blank. That section is only used to correct or answer a request for information on an existing application.
  6. Accept the privacy notice, complete the "I'm not a robot" check and click Continuar (Continue).

2. "Solicitud" (Application) tab

System restriction: a holder of Chilean nationality cannot apply for the Mercosur Migrant category; the system shows a warning and blocks the application. The restriction does not apply to transfers or beneficiaries.

3. "Solicitante" (Applicant) tab

If the system detects an active impediment from a previously denied visa, it shows a message and stops the application. Remember that after a denial you cannot register a new application within the following six months (art. 99).

4. "Visa" tab

5. "Información adicional" (Additional information) tab

Photo and supporting documents: exact specifications

ItemOfficial specification
Photo3 × 4 cm, in color, white background, recent and front-facing. JPG format. The current form indicates a maximum of 495 KB. The 2020 guide also specifies: head centered and complete, both eyes open, ears visible, no glare and no hair or accessories covering the face.
DocumentsOne PDF per requirement, in color, scanned with a professional scanner and legible. Mandatory requirements must be uploaded to continue.
Total sizeMaximum 35 pages across all documents and 5 MB in total. Recommendation: do not exceed 20 to 25 pages, to leave room for possible requests for information.

To upload, click Seleccionar (Select) on each requirement, choose the file and confirm. The magnifying-glass icon shows the uploaded document. If the photo will not upload, the cause is almost always size or format.

⚠️ System limit: maximum 35 pages and 5 MB in total.

SITAC does not allow more than 35 pages across all documents, and the total size must not exceed 5 megabytes. It is a very common limitation, and these are our professional recommendations so you do not run out of space:

  • Submit your application in a maximum of 20 to 25 pages and leave free space to answer possible requests for information.
  • Put some documents two pages per sheet to save space.
  • Color PDF, scanned with a professional scanner. Avoid uploading poor-quality or illegible documents.
  • Check the total file size before uploading. If you compress too much, documents can lose quality and become illegible.
  • Once uploaded, documents cannot be deleted. If you waste space, you could run out of room to answer a request: the application may be refused and you will have to start the whole process again.
  • If you do not answer a request within 10 days, the application is deemed withdrawn and lapses.

Confirmation and choice of office or consulate

In the "Confirmación" (Confirmation) tab you will see the application summary. Review it calmly and use Atrás (Back) to correct. Then select the consulate or office that will process the visa and click Guardar (Save). In group applications, the office chosen when registering the last member applies to the whole group. When you save, a confirmation message appears and you receive an email with the application number. Keep that email: the number is essential to check the status and to answer requests for information.

If you will process the visa at a consulate, find the missions in our guide to the official directory of Colombian embassies and consulates abroad.

Paying the visa review fee

When you save, the system opens the review fee settlement and emails you payment instructions in Spanish and English. The options described in the official guide are: PSE (Colombian bank account enabled for online payments), credit card through the Credibanco gateway, Banco Sudameris branches or Servibanca ATMs with a reference number, Banco Agrario in specific cities and payment at the consulate if you are abroad.

We explain fees, payment methods and payment mistakes in our guide on visa fees and payment.

Family group applications and beneficiaries

The group option is for families and also for artistic, cultural, sports and worker groups. The official rules are:

For the beneficiary, the system lets you search the holder by passport number and nationality; if their application has already been processed, the data load automatically. We expand on this in family visa and medical plan for beneficiaries.

Transferring a visa to a new passport

If you renewed or lost the passport containing your visa, you do not need a new visa: you request a transfer through the same form, choosing "Traspaso" under "Solicitud de". Article 106 of Resolution 5477 requires the general application requirements, a copy of the visa, a certificate of migration movements and a letter explaining the reason. See the guide on visa transfer and foreigner ID card.

Modifying the application after submitting it

The modify option is used when you receive a request for information or need to correct data or add documents. You log in with the same original data and the Número de registro de solicitud (application registration number) from the email; without that number you cannot update. Remember that the visa type and category cannot be changed. If you are answering a request for information, follow the 6 official steps to answer a request. After saving, check the status in the official status check form.

Mistakes that cause refusal or denial (and how to avoid them)

  1. Choosing the wrong category. It cannot be corrected through a modification. Confirm it before you start.
  2. Different names across passport, policy and documents. One letter of difference triggers requests and delays.
  3. Outdated documents. More than three months old at registration (art. 20).
  4. Foreign documents without an apostille or official translation (art. 21).
  5. A policy or medical plan that does not cover Colombia or the whole period.
  6. Incomplete or contradictory answers in "Additional information": inaccuracy is grounds for denial or inadmissibility (art. 8).
  7. Not paying the review fee in time (10 calendar days) or paying the issuance fee by a different method from the review fee.
  8. Using an email you do not check and letting a request expire: inactivity is treated as withdrawal (art. 97).
  9. Running out of space: going over 20–25 pages, uploading illegible files or over-compressing. With the 35-page and 5 MB limit, and no way to delete uploads, you can run out of room to answer a request.
  10. Showing up at the visa office without a summons. The form says you should not go to the Bogotá Visa Office unless the authority requires it.

No administrative appeals are available against inadmissibility or denial (art. 100). That is why the quality of the file from the first submission is what defines the result.

A correct policy avoids requests for information. CoVisas plan compliant with Resolution 5477: mandatory coverages in the contract, no age limit, consular letter and a lightweight PDF that does not eat into the 35-page limit. Get my quote on WhatsApp · Policy verification for Cancillería

Frequently asked questions

What is the official link to apply for a visa for Colombia?

The official form is at tramitesmre.cancilleria.gov.co/tramites/enlinea/solicitarVisa.xhtml. Every visa application is filed through Cancillería's digital platform (art. 8 of Resolution 5477 of 2022).

How long does it take to fill in the visa form?

The form itself says you should allow at least 30 minutes. Have your PDF documents ready before you start so the session does not expire.

What size must the photo be for the visa?

3 × 4 cm, in color, white background, recent and front-facing, in JPG format. The current form indicates a maximum of 495 KB.

How large can the documents be?

One PDF per requirement. The system accepts a maximum of 35 pages across all documents and 5 MB in total. It is advisable to submit the application in 20 to 25 pages, in good-quality color PDF, to leave room for possible requests, because uploaded documents cannot be deleted.

What happens if I do not pay the visa review fee?

If you do not pay within 10 calendar days after registration, the application is deemed withdrawn and the procedure ends (Res. 5477). The application is only considered filed once it is paid.

Can I change the visa category after submitting the application?

No. The modify option allows you to correct data and documents, but not the visa type or category.

Must documents be apostilled and translated?

Yes. Documents issued abroad require an apostille or legalization, and an official Spanish translation if not in Spanish (art. 21). They must also be no more than three months old (art. 20).

Do I need to go to the visa office in Bogotá?

No, unless the authority requires it by email. The procedure is online.

What should I have ready before opening the visa form?

A valid passport, the right visa category, the 3 × 4 cm color digital photo with a white background, all supporting documents in PDF and an email you check daily. The system closes the session for inactivity and some data cannot be changed later.

How old can supporting documents be?

Except for the passport, no more than three months before the application is registered (article 20 of Resolution 5477 of 2022).

In which format are documents uploaded?

In PDF, one file per requirement, in color, scanned with a professional scanner and legible (article 8). Mandatory requirements must be uploaded to continue.

How many pages can I upload in total?

Maximum 35 pages across all documents and 5 MB in total. It is recommended not to exceed 20 to 25 pages to leave room for possible requests for information.

What is the "Traspaso" option in the form?

It moves a valid visa to a new passport due to damage, change or loss, without applying for a new visa. Article 106 requires the general requirements, a copy of the visa, a certificate of migration movements and a letter explaining the reason.

Can an attorney-in-fact process my visa?

Yes. In the "Solicitud" tab, under "Tramitada por", you can choose an attorney-in-fact; in that case their personal details are also filled in.

How do I apply for the visa for my family?

With the "Grupo familiar" option: the holder must already have the visa approved and the other members are beneficiaries. The holder is registered first and then each member, saving each form.

What happens if I answer the "Additional information" tab incorrectly?

Every yes answer requires an explanation in "Especifique". Answer with complete honesty: inaccuracy is grounds for denial or inadmissibility.

Why is the email with the application number so important?

Because that number is essential to check the status and to answer requests for information. Without it, the application cannot be modified.

Which methods can I use to pay the visa review fee?

PSE, credit card through the Credibanco gateway, Banco Sudameris or Servibanca ATMs with a reference number, Banco Agrario in specific cities and payment at the consulate if you are abroad. The review fee is non-refundable.

Must I pay for the visa with the same method as the review fee?

Yes. SITAC's official guide states that the review payment method must be the same one used to pay the visa issuance fee if it is approved.

Which mistakes most often cause refusal?

Choosing the wrong category, different names between passport and documents, documents more than three months old, foreign documents without an apostille or translation, a medical plan that does not cover Colombia or the whole period, inaccurate answers and not paying the review fee in time.

Official sources: Official visa application form (SITAC) · User guide "Solicitar Visa en línea" (08/29/2024) · User guide (01/13/2020) · Resolution 5477 of 2022 · Cancillería – Visa. Informational content; does not replace personalized advice.

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Francisco Viloria — Director of CoVisas Colombia. International insurance advisor with 20+ years in medical assistance plans for visas and Resolution 5477 of 2022 compliance.

This guide is based on official manuals, forms and regulations, cited at the end.

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