🛡️ We guarantee your visa requirement and your peace of mind at the same time! Free consultation →✅ Meet Resolution #5477 of 2022 with a single Plan Request a plan →🤝 More than insurance: a Comprehensive Assistance Plan right for you! WhatsApp 24h →⭐ 20+ years of professional experience · No age limit · Contracts up to 3 years Get a quote →

📘 Official visa procedure guides

Processes explained step by step with sources from Cancillería, Migración Colombia and Banco de la República. Sorted by topic.

📝 Visa application and follow-up 4 guides

🏦 Investment, residency and nationality 4 guides

🛂 Stay and immigration obligations 4 guides

🏢 Companies and employers 2 guides

🌐 Official directories 2 guides

Testimonials

What people who already trust CoVisas say

Pensioners, investors and digital nomads from around the world chose CoVisas.

★★★★★
“At 71, I thought no plan would accept me without restrictions. Pacho solved it in hours. I have been living in Medellín for 3 years with complete peace of mind.”
Hans K.
Pensioner · Germany 🇩🇪
★★★★★
“I retired in Cartagena. I was looking for a plan with no age limit and a fair price. CoVisas was the only company that met both conditions.”
Sophie B.
Pensioner · France 🇫🇷
★★★★★
“We moved to Cali later in life and were worried about insurance. The CoVisas plan covers everything and the price was 30% lower than what we found on our own.”
Anne & Peter W.
Pensioners · Australia 🇦🇺
★★★★★
“I invested in real estate in Bogotá and needed the investor visa. Pacho guided me through everything. Approved with a 3-year plan without any problem.”
James L.
Investor · Canada 🇨🇦
★★★★★
“We took out a 3-year family plan. Much more affordable than the competition, and the contract spells out every coverage with complete clarity.”
Rodrigo V.
Investor · Brazil 🇧🇷
★★★★★
“Simple, fast process. I got my digital nomad visa without any problem. Excellent service and the best price I found on the market.”
Michael T.
Digital Nomad · USA 🇺🇸
★★★★★
“My husband is Colombian and I needed a spouse visa. Pacho knows every detail; he saved us a lot of time and money.”
Laura M.
Spouse of a Colombian · Italy 🇮🇹
★★★★★
“I came to Colombia to be close to my Colombian children. At 74, having a plan with no age limit is essential. CoVisas made it possible.”
George F.
Pensioner · United Kingdom 🇬🇧
New · Searchable index

🌍 Guides by country / Guías por nacionalidad

Visa, apostille, taxes and medical plan (Resolution 5477) by country of origin. English & Español.

See all guides →
Looking for a guide?
Search and filter the 864 current guides by topic and language.
Browse all guides →

🏛️ New Colombian Government 2026-2030

🇨🇴
Government Aug 26, 2026
Welcome President Espriella: Colombia Opens a New Era
Colombia opens a new era for foreigners and investment under the 2026-2030 government.
🌍
Diplomacy Aug 26, 2026
Chancellor Omar Bula Escobar: Diplomatic Vision
20+ years at the UN and a clear vision: every embassy is an instrument of development.
💼
Ambassadors Aug 26, 2026
New Colombian Ambassadors 2026-2030: Profiles
From Washington to Jerusalem: Colombia's new diplomatic corps.
💹
Economy Aug 26, 2026
Economic Diplomacy: ProColombia-Embassy Fusion
Every Colombian embassy becomes a trade and investment platform.
🏛️
Consulates Aug 26, 2026
Colombian Consulates 2026: New Era of Service
Digitalization, efficiency and openness in the Colombian consular network.
🛂
Migration Aug 26, 2026
Orderly Migration Policy 2026: Legal Foreigners
Why the Espriella government is good news for foreigners with legal visas.
🇮🇱
Diplomacy Aug 26, 2026
Colombia and Israel Restore Diplomatic Relations
New embassy in Jerusalem: opportunities for business travelers and investors.
🇺🇳
Multilateral Aug 26, 2026
Colombia at the UN and OAS 2026: New Representation
Mauricio Gaona at the UN, Alejandro Ordóñez at the OAS.
📋
Res. 5477 Aug 26, 2026
Resolution 5477 Under the Espriella Government
Continuity, clarity and security for foreigners in Colombia.
🤝
CoVisas Aug 26, 2026
CoVisas Welcomes the New Diplomatic Corps 2026-2030
20 years serving foreigners. Official message to the 2026-2030 government.

📤 Colombia News 2026

⚑️
Migration Aug 26, 2026
Illegal Immigration Colombia 2026: Crackdown & Who Is Protected
De la Espriella's security directive reshaped enforcement. What every foreigner needs to know.
🏢
Diplomacy Aug 26, 2026
Omar Bula Escobar: Colombia’s New Chancellor 2026
Economist, ex WFP/UN regional director, 4 languages. His priorities and the impact for foreign nationals.
🌎
Embassies Aug 26, 2026
New Colombian Ambassadors & Consulates 2026: Complete List
Who the new ambassadors are, which embassies are closing, and what it means for your visa.
🚫
Border Control Aug 26, 2026
Sex Tourism Colombia 2026: 150+ Denied Entry & Crackdown
Figures, detection methods, the Passport Bros case and penalties for denied foreigners.
🎯
Immigration Aug 26, 2026
The Foreigner Profile Colombia Needs & Welcomes in 2026
Investor, pensioner, digital nomad, skilled professional or family: the 5 welcome profiles.
📄
Resident Visa Aug 26, 2026
Colombia Visa Transfer: October 31, 2026 Deadline
Mandatory under Res. 9316/2024. No transfer = no cédula renewal. Salvoconducto no longer required.
⚠️
Practical Guide Aug 26, 2026
10 Most Common Mistakes Foreigners Make in Colombia 2026
Overstay, illegal work, expired medical plan: mistakes that can cost you your residency.
🌎
Earthquake Aug 26, 2026
Countries Helping Colombia After the 2026 Earthquake
El Salvador 100t, Mexico 58.5t, Israel 82 experts, Spain €1M, Italy €1.5M. Complete list.
📈
Earthquake Aug 26, 2026
Colombia Earthquake August 2026: Official Figures & Damage
239 dead, 3,755 injured, 9,215 homes destroyed. M7.4 in Chocó. UNGRD source.
🏭
Foreign Policy Aug 26, 2026
Colombia Embassy Closures & ProColombia Merger 2026
14-17 embassies closing. ProColombia merging with diplomatic corps. Real savings: <0.13%.
🔍 Institutional Announcement · 14 Aug 2026

Direct Channel for Colombia's Cancillería:
CoVisas Policy and Coverage Verification

Direct Verification Channel for Colombian Foreign Ministry officials — Simply Assistance.

📧 cancilleria@simply-assistance.net  ·  📱 +57 324 367 5333  ·  🌐 simply-assistance.com

📄 Read the full announcement → 🔍 Cancillería Verification Portal →

🏠 Expat Life & Practical Guides 2026

🏰
Expat Life Jul 18, 2026

Bank Account for Foreigners in Colombia 2026: Real Requirements, Best Banks, and Options Before You Have a Cédula

Cédula de extranjería is required by every bank — get it first. Nubank is the fastest: cédula + Colombian SIM only. Nequi works before the cédula.

Read →
📄
Visa Renewal Jul 18, 2026

How to Renew Your Colombian Visa in 2026: Timing, Documents and Common Mistakes

Complete guide to renewing a Colombian long-stay visa in 2026 — when to apply, whether you need the same documents, what changes between first…

Read →
🏥
Healthcare Jul 18, 2026

EPS vs. Private Medical Plan in Colombia 2026: Which Do You Actually Need?

The complete guide to understanding Colombia's EPS (national health system) vs. private medical assistance plans under Resolution 5477 — who can enroll…

Read →
💻
Digital Nomad Jul 18, 2026

Colombia Digital Nomad Visa vs. Freelancer Visa 2026: The Right Choice for Online Workers

If you work online and want to live in Colombia, you need the right visa category. This guide compares the Digital Nomad Visa (Visitante Nómada Digital)…

Read →
💲
Cost of Living Jul 18, 2026

Medellín vs Bogotá vs Cartagena for Expats 2026: Beyond the Cost Tables

Three cities, three fundamentally different experiences. Medellín: spring climate, expat density, scopolamine risk.

Read →
🏠
Relocation Jul 18, 2026

Moving to Medellín in 2026: The Complete Expat Relocation Guide

Everything you need to move to Medellín as a foreigner in 2026 — visa options, best neighborhoods, how to find housing, open a bank account…

Read →
🌎
City Guide Jul 18, 2026

Medellín vs. Bogotá vs. Cartagena 2026: The Definitive Expat City Comparison

Definitive 2026 expat city comparison for Colombia — climate, cost, safety, internet, healthcare and which city wins for digital nomads, retirees…

Read →
💍
Family Jul 18, 2026

Getting Married in Colombia as a Foreigner 2026: Documents, Process and Visa Impact

Complete guide to marrying a Colombian national or a fellow foreigner in Colombia in 2026 — notary civil marriage, Catholic and religious ceremonies…

Read →
🏢
Business Jul 18, 2026

How to Open a SAS Company in Colombia as a Foreigner 2026: Step-by-Step from NIT to Bank Account

One founder, no minimum capital, private document (no notaría deed required). 3–7 days typical. Step-by-step: NIT, Documento de Constitución, Cámara…

Read →
🌊
Retirement Jul 18, 2026

Colombia for FIRE Early Retirees 2026: Visas, Tax, Healthcare and Real Costs

The complete guide to retiring early in Colombia under the FIRE movement in 2026 — which visa fits your income type, 183-day tax rule, healthcare…

Read →
🎓
Professionals Jul 18, 2026

Foreign Degree Recognition (Homologación) in Colombia 2026: The Complete Process

How to get your foreign university degree recognized (homologado) in Colombia in 2026 — the CONACES/MINEDUCACIÓN process, required documents, processing…

Read →
🏯
Housing Jul 18, 2026

Renting an Apartment in Colombia as a Foreigner 2026: The Codeudor Problem and the Solutions That Work

Codeudor required — but foreigners have three documented alternatives: rental insurance, expanded deposit, apostilled bank letters.

Read →
🐾
Relocation Jul 18, 2026

Bringing Pets to Colombia 2026: Dogs, Cats and Birds — Everything You Need to Know

Complete guide to bringing your pet to Colombia in 2026 — ICA requirements for dogs and cats, health certificate specs, microchipping, rabies…

Read →

🌐 Complete Visa & Living Guides 2026

Payments
Payments

CoVisas international payments: accounts by country

See CoVisas cards, Bre-B keys and transfers in Colombia, the U.S., Europe, Canada, the United Kingdom and Panama.

2026Read guide →

Family Visas

Work Visas

Investment & Business Visas

Lifestyle Visas

Medical Treatment

Residency and Legal Framework

Inadmissibility, Sanctions & Immigration Authority

Regional & Special Categories

Free quote

Request your visa plan: online form

We guarantee your visa requirement and your peace of mind at the same time! Complete the form and we will present three (03) valid options for your visa.

  • The 7 coverages of Resolution #5477 of 2022: accidents, illness, hospitalization, disability, maternity, repatriation and death
  • 1, 2 and 3-year contracts, no age limit
  • Consular letter for Cancillería
  • 20+ years of professional experience
WhatsApp 24 horasPay for my CoVisas plan

Free advice · reply in minutes

Frequently asked questions

Plan or insurance for visas in Colombia: frequently asked questions

Everything you need to know to buy the assistance plan required by Resolution #5477 of 2022.

Where can I get specialized or professional advice on the visa plan and insurance for Colombia?

You can reach us through any of the following channels:

We guarantee the insurance or plans required for visas in Colombia and your peace of mind while you are in Colombia!

How can I get the insurance required for visa applicants in Colombia?

To obtain the plan or insurance required under Resolution #5477 for foreign visa applicants, consider the following:

  • Type of visa needed (for example, Student, Spouse, Digital Nomad, etc.).
  • Desired duration of the visa you will apply for; depending on the visa type, it can be 1, 2 or 3 years.
  • The coverage or contract start date ideally matches the date you apply to the country's immigration authorities.
  • Emergency contact information is required: first name, last name and phone number.
Which specific coverages are required for the Plan, insurance or Assistance requirement for visas in Colombia?

The regulations require the following mandatory coverages for foreigners applying for visas in Colombia: Accidents, Illness, Disability, Hospitalization, Maternity, Repatriation or Death.

CoVisas Plans meet the 7 coverages required by Resolution #5477 of July 22, 2022 of Colombia's Ministry of Foreign Affairs:

  1. Accidents
  2. Illness
  3. Hospitalization
  4. Disability
  5. Maternity
  6. Repatriation
  7. Death
Which rules govern the insurance or assistance plan required for visa applicants in Colombia?

Resolution #5477 of Colombia's Ministry of Foreign Affairs, published on July 22, 2022, establishes that foreigners applying for several types of visa must show coverage in case of: accident, illness, disability, hospitalization, maternity (for biological women), repatriation or death.

From here on we call the medical assistance program with full guarantees valid for obtaining visas in Colombia the "Visa Assistance Plan or Insurance", so it is not confused with EPS services, other private insurance and supplementary plans.

Why do I need a medical assistance plan or comprehensive insurance to get a visa for Colombia?

Because it is a requirement formally established in Resolution #5477 of Colombia's Ministry of Foreign Affairs, of July 22, 2022, for several types of visa: having a complete insurance or assistance plan.

Bear in mind that the "disability", "maternity" and "death" coverages are not included in every insurance or assistance plan; that is why you need to read the contract conditions and buy a plan that fully complies with this rule.

What happens if I do not want to buy insurance or a health plan to get the visa for Colombia?

Although the decision is up to each person, without the requirement you will not be eligible for a long-stay visa in Colombia. An application filed without it may be declared inadmissible or, in the worst case, denied under the discretionary power of Cancillería officials.

In the latter case, the foreigner will have 30 days to leave the country and cannot file a new visa application until 6 months have passed since the previous application.

What problems do people face when getting the insurance or health plan required for visas in Colombia?

Some of the most common challenges we have seen among foreign applicants are:

  • Misinformation: many opinions, agents and brokers who, eager to sell, offer any insurance or travel plan without analyzing the applicant's needs or knowing the rule in depth. This is how plans without all the required coverages are sold, even contracts with no practical effect.
  • Automated service: the contact channels of large companies run on bots or automated systems that make it hard to get specialized professional advice.
  • High cost: on average USD 800 to 900 or more.
  • Age and medical history: older people or people with a medical history or underlying conditions have more difficulty buying a plan and meeting the requirement.
  • An underserved expat market: many insurers still do not offer contracts suited to this growing need, and there are legal limits on offering supplementary or prepaid plans to people without legal status.
  • Short terms: often there are no options to contract for more than one year, which makes it hard to obtain long-stay visas for longer periods.
Are Sura policies or Sanitas, Coomeva and other companies' plans valid for the visa requirement in Colombia?

No. Sura and traditional health policies or plans generally do not include disability, repatriation and death coverage in their health plans, nor can they offer contracts of more than one year.

Immigration and visas are a different matter: the rule (Resolution #5477 of 2022) requires 7 specific coverages, and most Colombian agents know almost nothing about visas and immigration.

In addition, if you do not have a valid visa with a Foreigner ID Card or Special Stay Permit, some of these companies make the purchase conditional on having a Colombian ID document and even on being enrolled in an EPS beforehand.

At CoVisas we have more than 20 years of experience in legal and immigration matters, as well as in selling policies suited to each need, at no cost to you.

How do CoVisas Plans overcome these difficulties to obtain valid coverage for the visa?

At CoVisas, after an in-depth analysis of the situation and the market, we formed alliances with top-tier insurers and providers to successfully meet the specific needs of visa applicants in Colombia. We solve these barriers with valid health plans, insurance and assistance adapted to current regulations, with an affordable offer for foreigners seeking a long-stay visa.

CoVisas Plans meet the 7 coverages required by Resolution #5477 of July 22, 2022 of Colombia's Ministry of Foreign Affairs:

  1. Accidents
  2. Illness
  3. Hospitalization
  4. Disability
  5. Maternity
  6. Repatriation
  7. Death
Is the Visa Plan or insurance the same as the EPS?

No, not at all. The Visa Plan or Insurance and the EPS are clearly different services that work independently, each with specific functions according to needs.

Colombia's healthcare system is made up of several types of services:

1 The Visa Plan or insurance: applies only to foreigners applying for long-stay visas in Colombia and provides the necessary coverages under Resolution #5477 of 2022 of Colombia's Ministry of Foreign Affairs. Anyone can join with just a foreign passport.

2 Health Provider Companies (EPS): essential to Colombia's healthcare system, EPS manage public and private funds, providing comprehensive coverage to all Colombian and foreign workers with no age restrictions or cost limits at an affordable price. The EPS is different from Visa Plans or Insurance. All workers must make monthly contributions to sustain the EPS system; it costs on average between USD 50 and 70 per month.

3 Supplementary Plans, Prepaid Medicine or Comprehensive Insurance Policies: offer VIP medical services such as quick appointments, private rooms and copay exemptions. Requirements: legal residence in Colombia with a Foreigner ID Card, an approved visa or a Special Stay Permit. Variable cost, averaging between COP 3 and 8 million per year; it is optional and in addition to Visa Plans or Insurance and the EPS.

Conclusions: to be a resident in Colombia you need an approved visa, a Special Stay Permit and a Foreigner ID Card. Getting the Visa Plan or Insurance is mandatory for you. Without them, you cannot legally enroll in an EPS or supplementary plans. No insurance on the market perfectly meets immigration requirements while guaranteeing complete and unlimited services. As a result, these systems coexist and operate independently.

Do all foreigners applying for visas in Colombia need to buy the Visa Plan or insurance?

Yes, that statement is correct. The Visa Plan or Insurance is ideal for foreigners applying for visas or renewing a residence visa in Colombia.

If you currently have "tourist or non-resident" status (without an approved valid visa, Special Stay Permit (PEP) or Foreigner ID Card) and only hold a passport or foreign ID documents, you will need the Visa Plan or Insurance to meet the Colombian government's requirement during your stay in the country.

On the other hand, if you currently have temporary resident status in Colombia (with an approved valid visa, Special Stay Permit and a Colombian Foreigner ID Card), you will also need the Visa Plan or Insurance to secure the coverage required by Resolution #5477.

Do I need to have an EPS to meet the visa requirement in Colombia?

No, it is not necessary. But you must show compliance with all the required coverage (a Visa Insurance or Plan that meets the requirement of Resolution #5477 of 2022). The EPS only includes health services within Colombian territory, and it is not enough to obtain or renew visas, since it lacks some coverages such as disability, repatriation or death, among others.

Is it advisable to have both the Visa Plan or Insurance and the EPS at the same time?

If you plan to spend long periods in Colombia, it is advisable to combine both systems.

The Visa Plan or Insurance is an essential requirement for foreigners applying for visas in Colombia under Resolution #5477 of 2022. It makes it possible to obtain a visa and a Foreigner ID Card, defining the applicant's immigration status. Although it offers excellent guarantees and benefits for covered events, it is not unlimited insurance and is not intended for purposes beyond those specified.

The EPS covers every aspect of the Colombian healthcare system, offering coverage within the Mandatory Health Plan (POS or PBS) set each year by the government. Unlike the Visa Insurance or Plan, it has no temporary exclusions or entry age limits, among other features. The cost of the EPS varies with individual income levels; for people without employment contracts, the average cost is around USD 50 to 70 per month.

Therefore, both systems can be combined to fully cover every need. In the end, the decision to join the EPS system will depend on each client's specific needs.

What is the average cost of visa insurance in Colombia?

Some Visa Plan or Insurance competitors charge between USD 800 and 900 per person per year. Recognizing the problem of high costs, we partnered directly with leading companies, using our extensive client portfolio to reduce costs by 20 to 30% for our clients and partners.

We also offer exclusive discounts for 1, 2 and 3-year contracts, ensuring the best offer in the country with savings of USD 300 to 400 per person per year.

What is the best option available for the visa Plan or insurance in Colombia?

Our exclusive CoVisas Plan, operated by our business partners, offers foreign visa applicants the best option in coverage and price; that is why it is always the first option we offer our clients and friends.

Other approved visa plans exist, but in those cases the annual price per person is 20 to 30% higher.

What insured amount is recommended for the visa Plan or insurance requirement in Colombia?

Although Resolution #5477 of 2022 does not specify a particular coverage amount, it is customary, by analogy with similar plans such as the Schengen insurance requirement and considering Colombia's Consumer Price Index (CPI) and inflation, to recommend minimum coverage of USD 30,000 per year.

What advantages do we offer visa applicants in Colombia?
  • 24/7 customer service through our Emergency Center.
  • Providers approved for visas in Colombia.
  • Easy purchase, with no age or medical restrictions.
  • Personalized rates and exclusive discounts.
  • More than 20 years of service and ethical treatment before and after purchase.
  • Exclusive license to offer 1, 2 and 3-year contracts, ideal for obtaining long visas.
How can I get a quote for the visa assistance plan or insurance in Colombia?

The process is very simple: just complete an online form or answer a few basic questions by email or WhatsApp.

This helps us identify your specific needs and answer some questions about your work profile, health status and lifestyle. After profiling, we will present three (03) valid options you can consider.

What are the basic requirements to get a personalized visa plan or insurance proposal for Colombia?

Basic information for a quote: full name, date of birth, coverage start and end date, valid passport, ticket or legal stay and the type of visa required.

What is your occupation, profession or trade? Are you a politically exposed person? Additional questions to determine special needs: what are your height and weight? Do you have any illness, medical history or condition you should tell us about? Are you vaccinated against COVID-19? Do you smoke?

How can I pay for the visa plan in Colombia?

For our clients' convenience, we offer several payment options by debit or credit card, as well as bank transfers in Colombia, the United States, Europe and Panama, including Zelle in the U.S. See our payments page.

Why is the Visa Plan paid annually and not in some other way?

Payment must be made in advance, because it serves as a guarantee for your visa. You can choose 1, 2 or 3 years. For example, if you choose 1 year, you can renew it annually; however, you must file a new visa application with Colombia's Cancillería each year.

Unfortunately, some foreigners paid for one month and stopped their coverage once their visas were approved, which amounted to immigration fraud. This caused significant problems for the government at the height of the 2020 pandemic, with resulting losses for the nation, which covered repatriations and medical expenses. Claims for these expenses persist, which is why payment is only possible annually.

Important: Cancillería frequently requires proof of annualized payment of the plan to meet the requirement of Resolution #5477 of 2022. That is why we deliver the payment receipt together with the contract and the consular letter.

Even if you contract for more than one year, you must pay in advance, since that is the only way this commitment can be given to the country's immigration authorities for a long period. The visa you would obtain is tied to the documents and requirements of your application; if the client later fails to pay for any reason, they would no longer meet the requirement, and the company may inform the authorities that the client has not paid, which would allow the visa obtained to be cancelled.

Can I pay for the visa plan in Colombia in installments?

No, we currently do not offer installment payments, for several reasons:

  1. Because it is an immigration requirement established in Resolution #5477 of July 22, 2022 of Colombia's Ministry of Foreign Affairs, it is only fully guaranteed through full payment for the policy term you decide to submit, whether 1, 2 or 3 years, or even less time.
  2. Cancillería sometimes contacts us and requests certification of coverage and payment. If payment facilities were given, we could not certify full payment, because the Consular Letter addressed to Cancillería is attested in good faith and is an irrevocable commitment before the authorities.
  3. Likewise, payment facilities were allowed at one time, and quite a few people defaulted after obtaining their visas and foreigner ID cards, which was considered a supervening ground for annulling the visas obtained by several foreigners, for fraud against current Colombian immigration law.
  4. That situation caused quite a few problems, particularly during the COVID-19 pandemic (2020 to 2022), when there were foreigners in Colombia who fell ill without money or medical or travel insurance and the country had to care for them; humanitarian repatriation flights were even coordinated with some countries and debts were left unpaid. That is why in 2022 the requirement was imposed on various visa categories with no exceptions of any kind: the aim is that foreigners never become a burden on the Colombian State.

We hope you understand. To pay for your full plan, see the methods available on our CoVisas payments page.

What is the procedure if I need medical care or the other contracted guarantees?

If you have an accident, symptom or illness, you must contact our 24-hour Emergency Center. After triage, medical and paramedical staff will visit you, or you will be transferred by ambulance or admitted to the nearest hospital or clinic depending on the complexity of the case.

Is the Visa Plan broad, unlimited insurance? Can it replace the EPS?

No, the visa plan or insurance cannot replace the country's healthcare system, led by the Health Provider Companies (EPS).

Although the Visa Plan meets the legal requirements of Resolution #5477 of 2022 and handles unforeseen or urgent situations, it has limits set by contract. Therefore, the visa plan or insurance does not cover routine medical tests, routine consultations or diagnoses. Review the contract terms and limitations; if you have questions, we are here to help.

Should I join an EPS after getting my visa?

The answer is up to you. Colombians and foreigners in Colombia who earn some income should join an EPS. Employees of national companies must join without exception, while self-employed workers may do so voluntarily.

There are no restrictions on pre-existing conditions, waiting periods or age, so having an EPS will give you more peace of mind while you live in Colombia.

What is the process to buy the Visa Plan or insurance?

Choose the coverage and dates, provide a photo of your passport, provide the emergency contact details and make the payment.

At the end you will receive: a contract with coverage and benefit details, a digital member card, emergency contact numbers, a consular letter for the visa application and proof of annualized payment, which Cancillería frequently requires to meet the requirement.

Can I cancel the contracted coverage and get a refund of the money paid?

No, refunds are not available for the service contracted under the visa Plan or insurance. The contract takes effect when payment is made and the necessary documents are received.

Refunds are not allowed if the visa applicant withdraws voluntarily or for reasons beyond their control that are not attributable to the company. Nor is the contract amount refundable if the visa application is rejected under the State's discretionary power, if the visa is cancelled or if the requirements of Resolution #5477 of Colombia's Ministry of Foreign Affairs are not met, in accordance with Law 1438 of January 19, 2011 and other Colombian laws and regulations.

Our policy does not provide for cancellation or refunds, because the plan continues to give you medical or travel insurance in any other country except your country of nationality; that is why in no case do you lose the money paid. We offer worldwide coverage at no additional cost, except in the policyholder's country of origin or nationality.

Can I have travel assistance coverage outside Colombia?

Yes. The visa Plan or insurance offers the additional benefit, at no extra cost, of travel assistance or coverage for any kind of trip: educational, business, vacation, etc. Enjoy worldwide coverage during the contract term in any country other than Colombia and your country of origin or nationality.

Can I pay medical bills and request reimbursement?

No. Please avoid doing so without first notifying our 24-hour Emergency Center before making any payment in case of problems, symptoms or illness. Our qualified team will assist you quickly, arranging medical care as needed so you do not have to pay out of pocket. Reimbursements are exceptional and must be authorized in advance by our team; contact us for guidance under the service contract.

Do you have a list of doctors, clinics and providers in your partner network?

No. Because the provider network information changes constantly, the list is not currently available to the public. However, we partner with major medical facilities nationally and internationally to give you coverage everywhere. Some doctors may require cash payments; in those cases, we will take care of it.

For questions about available doctors, clinics or providers, contact our 24-hour center for immediate guidance and assistance.

How much do you charge to help me join the Visa Plan or insurance?

We charge nothing for consultation services. Don't worry, our service is free for visa applicants. In Colombia, having an advisor, agent or broker is your right.

We are paid by the companies we represent, not by you. We secure better rates and discounts thanks to our agreements. We are here to help you at no cost and to stand up for you before insurance companies and service providers.

Do you recommend hiring a Colombian lawyer who specializes in visa procedures in Colombia?

Yes, we believe hiring a professional agent or lawyer for visa applications is crucial. Mistakes can result in costly denials and bans. A specialized lawyer offers personalized strategies, increasing the chances of success.

Ultimately, visa approval depends on the officials of Colombia's Ministry of Foreign Affairs.

Blog Topics

Explore our guides by topic:

colombia digital nomad visa colombia visa medical insurance resolution 5477 visa pensionado colombia visa inversionista visa estudiante colombia visa medical assistance plan colombian spouse visa visa trabajo colombia colombia rentista visa venezuelans in colombia PPT mercosur colombia CAN visa colombia permanent resident colombia
WhatsApp Contacto / CotizarWhatsApp